Customer service. It’s a pet-peeve of mine.
Good service, bad service. Good customers, bad customers.
Here’s some simple techniques on how to improve customer service, whether your business is online or off, brick ‘n mortar or virtual. We’re all customers at some point, and we all deliver customer service sometimes… whether we realize it or not.
Follow this one basic rule and even if you DON’T attend all the seminars or read all the books or focus on honing your skills… your customer service skills will open many doors for you.